StellarEngine – Community Manager
May 2012 – December 2012
(Images below from StellarEngine website)
As a community manager, I led StellarEngine’s social CRM efforts. I cultivated client communities across a range of social platforms, and helped identify customer trends and platform changes that were key to continuously improving our award-winning social strategies*. Social platforms managed:
* Our top client, Skittles, was a Shorty Awards finalist for 2014 and 2015.
"As our lead community manager, Shaun was instrumental in helping to manage and grow the social presence for a wide range of brands and organizations. Shaun has a versatile skill set that includes writing, graphic design, research, and project management. She’s sharp, detail-oriented, brings great questions and ideas to the table, and has a great sense of humor. Shaun is a pleasure to work with."
– Tammy Oler, Founder and CEO, StellarEngine
"I was a member of the Skittles brand team and worked closely with StellarEngine for several years. They had a tremendous, positive impact on our brands, and played a critical role in shaping our social strategy. Additionally, they helped us further refine our brand voice and provide creative that is spot-on. Social media changes every five minutes, and we needed to change with it. StellarEngine proved more than capable in helping us evolve our brand’s presence in this environment. They are a big reason Skittles remains one of the most engaging brands within social media."
– Mike Shehorn, Marketing Manager