SOCIAL MEDIA

StellarEngine – Community Manager
May 2012 – December 2012
(Images below from StellarEngine website)

Community Manager and Strategy Support

Community Manager and Strategy Support

Community Manager (and hand model!)

Community Manager
(and hand model!)

Community Manager

Community Manager

As a community manager, I led StellarEngine’s social CRM efforts. I cultivated client communities across a range of social platforms, and helped identify customer trends and platform changes that were key to continuously improving our award-winning social strategies*. Social platforms managed: 
 

* Our top client, Skittles, was a Shorty Awards finalist for 2014 and 2015.


"As our lead community manager, Shaun was instrumental in helping to manage and grow the social presence for a wide range of brands and organizations. Shaun has a versatile skill set that includes writing, graphic design, research, and project management. She’s sharp, detail-oriented, brings great questions and ideas to the table, and has a great sense of humor. Shaun is a pleasure to work with."
– Tammy Oler, Founder and CEO, StellarEngine

"I was a member of the Skittles brand team and worked closely with StellarEngine for several years. They had a tremendous, positive impact on our brands, and played a critical role in shaping our social strategy. Additionally, they helped us further refine our brand voice and provide creative that is spot-on. Social media changes every five minutes, and we needed to change with it. StellarEngine proved more than capable in helping us evolve our brand’s presence in this environment. They are a big reason Skittles remains one of the most engaging brands within social media."
– Mike Shehorn, Marketing Manager